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We're here to help, every day — by email, phone or in-app message.

24/7

Customer care

< 1 day

Typical reply

5

Currencies supported

What you get

Email

support@ubanlc.com

Phone

+1 833-333-2022

Head office

100 Pine Street, San Francisco, CA 94111

Customer care

24/7, via in-app support, email or phone

Card emergencies

Freeze instantly in your portal, then contact support

Response time

Most requests answered within one business day

Why customers trust UBANLC

Bank-grade security

Two-factor sign in, session checks and a complete audit trail behind every action.

Private by design

Your documents and personal data are encrypted and visible only to you and our compliance team.

Complete transparency

Every transaction carries a unique reference in a double-entry ledger you can verify.

Support 24/7

Real people on the line, every day of the year.

Frequently asked questions

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